Shipping:

How much is charged for shipping to my country?

Mexico: Orders under $1600 mxn shipping is 159mxn, over $1600 mxn shipping is free.

USA & Canada: Orders under $3000 mxn shipping is 700mxn, over $3000 mxn shipping is free.

Rest of the world: Orders under $4000 mxn shipping is 1000mxn, over $4000 mxn shipping is free.

How long does it take for me to have my order?

We usually ship the order in 1-3 working days, after that is up to the carrier, but it shouldn't be more than 5 working days. We ship only with tracking number and in a private company not government post (Fedex, UPS, DHL, etc.)

What if I don't see my country as a shipping option?

If you don't see you country in the shipping please contact us at hola@hermanoskoumori.com so that we can add you country to the list and give you a free shipping discount for being the first order in your country.

 

Returns:

We put a lot of effort into each and every product we make, so we hope you will be fully satisfied with your order. All sales are final, but If you find a mistake with some or all of the products you ordered please contact us at help@hermanoskoumori.com so that we can look into it.

If 10 days have passed from the arrival of a package, we will consider the return of those items / order invalid.

Items sold with a discount or in a collaboration cannot be returned. If the return is approved you may return the product in exchange for store credit for 1 month from the date of the product arriving to our facilities, we can not refund money. 

We can not refund original shipping charges. Goods must be received unworn and in original condition with tags attached. 

Job applications:

Send your CV and portfolio to hola@hermanoskoumori.com

 

Wholesale inquiries: 

Email alex.sandler@hermanoskoumori.com